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New Provider Portal Overview Training

Secure Provider Portal

As a provider, you have access to a portal that streamlines your work, keeps you up-to-date more than ever before and provides critical information. Once you register and have access to the provider portal, you will find a variety of video training available in the Resources section of the portal.

To access the training videos in the portal, please register for a provider portal account and request access to your contract or medical group.

Training highlights in the secure provider portal:

Provider Portal Training Guides

This role lets you control all activity within the self-service provider portal as it pertains to your contract with Wellcare.

The new provider portal has roles to accommodate different job functions in provider offices. Each role allows users to access a designated set of tools and features in the portal.

Provider Portal Reference Guide

To register (get a username and password), please visit the account registration page.

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Last Updated On: 10/25/2022
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

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