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Servicios para los miembros

Current Members:

Wellcare Medicare Plans: 1-833-444-9088 (TTY 711)

Wellcare Medicare Duals Special Needs Plans: 1-833-444-9089 (TTY 711)

Wellcare Prescription Drug Plans (PDP): 1-888-550-5252 (TTY 711)

De lunes a viernes, de 8 a.m. a 8 p.m.

Prospective Members:

Wellcare Medicare Plans: 1-844-917-0175 (TTY 711)

Wellcare Prescription Drug Plans: 1-866-859-9084 (TTY 711)

Monday–Friday, 8 a.m. to 8 p.m.


Nurse Advice Line:

1-800-581-9952 (TTY 711)
24 hours a day, 7 days a week


Provider Services

Wellcare Medicare Plans: 1-855-538-0454 (TTY 711)

Wellcare Prescription Drug Plans: 1-855-538-0453 (TTY 711)


Broker Services

Broker Support Call Center:

1-866-822-1339 (TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.

Broker Self-Service Portal:

Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.

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Direcciones de correo postal

Dirección de correo físico, de uso general

Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please address legal matters to the Plan at:

ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:

The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

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Y0020_WCM_134133E_M Last Updated On: 10/1/2023
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.