Skip to main content

22-050 Improve Patient Experience and Quality of Care

March 4, 2022

This information applies to Physicians and Participating Physician Groups (PPGs). 

Patients who have a positive experience are more likely to stay engaged with their health care. Use these tips to help guide your patient engagement approach and improve CAHPS scores.

Download the provider update here (PDF).This PDF document will open in a new window.

Contact Us icon

Need help? We're here for you.

Contact Us
Last Updated On: 2/9/2024
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

×