¿Le resulta difícil llegar a las citas con su médico?
Do you have trouble getting around? Do you live in a rural part of the state? If so, telehealth services may be right for you. Telehealth services are covered just like an in-person doctor visit. And these services may be available at no cost to you!
Los Servicios de Telesalud le permiten tener una consulta con su Proveedor mediante una llamada o videollamada.
You will get the care you need without driving a long distance. When you see a provider through telehealth, it will be a lot like a regular office visit. Services may include everyday care for non-emergency conditions, behavioral health, dermatology, and more!
Services not covered include:
- Llamadas telefónicas, faxes o correos electrónicos estándar: combinados o por separados.
- Obtenga sus medicamentos de acuerdo con una encuesta en línea.
How do I get Telehealth Services, also known as a Virtual Visit?
We’ve made it easy. There are now two ways to get telehealth services:
1. Through Teladoc
We put access to quality care at your fingertips through Teladoc! Talk to a doctor anytime, anywhere by phone or video.
Teladoc is available for:
- Atención Diaria: hable con un médico autorizado las 24 horas del día, los 7 días de la semana, para tratar afecciones sin carácter de emergencia, como gripe, sinusitis, dolor de garganta, etc.
- Mental Health Care: Talk to a therapist 7 days a week (from 7 a.m. to 9 p.m. in your local time zone). Teladoc’s experts provide support for anxiety, stress, depression, medication management, and more.
- Dermatology (included with some plans): upload images of skin issues online and get a custom treatment plan within two days for common skin conditions such as eczema, acne, rashes, and more.
There are three easy ways to access Teladoc:
- Phone: call 1-800-TELADOC (835-2362) (TTY: 711)
- Online: visit the Teladoc website
- Mobile App: download the Teladoc Mobile App, available in the App Store and Google Play
2. Through Your Provider
Ask your provider if he/she offers telehealth services. Many providers offer this service directly. If so, your provider will give you all the information you need to get started.
Want to know more about Wellcare’s telehealth services? Contact Us.
In-person care with your provider that requires prior approval will need the same prior approval for telehealth services. Plan copays, coinsurance, deductible costs, and prior authorizations may apply. Prior authorizations are not required for covered telehealth services from Teladoc.
Other providers are available in our network.
